Case studies // Country Fire Authority


Partners:Cisco
Sector:Government
Download:Case Study - CFA2.pdf (555KB)

Country Fire Authority  deploys Cisco Unified Communication solutions for agility and scalability

Country Fire Authority (CFA) is committed to the prevention, preparedness, response and recovery phases of fire and other emergencies, protecting the citizens of Victoria.

Challenge

CFA needed to expand its communication infrastructure to enhance mobile communications access for firefighters and mobile vehicles during a crisis. Most importantly, CFA needed a versatile solution which was flexible, easy to set-up, user-friendly and able to provide an uninterrupted response.

Solution

After extensive research and planning, CFA deployed a Unified Communication solution based on a refresed network infrastucture to support and secure their voice, data, video and wireless. Cisco CleanAir wireless access points at Incident  Control Centres (ICCs) provided additional mobility and flexibility to CFA where cabling was not viable, and for moblile sites.

Benefits

The new Cisco solution enabled CFA to extend the reach of its network throughout Victoria (across over 1,300 locations), consolidating and improving the infrastructure while providing faster and more reliable performance. The network  delivered a scalability and mobillity while empowering CFA's responders with better information sp they could work more efficiently.

Testimonial

"We had to develop an architecture that was synergistic with the nature of operations. Extending support to 2000 full-time staff with 61,000 volunteers at 1300 locations around the state, our solutions has to be very simple to use and operate. Serviceability is also key consideration for us as faulty components needs to be replaced quickly."
Mike Foreshew, Executive Manager, Technology Services